Price Match Guarantee
Found it cheaper? We'll match it. Simple as that.
How It Works
1
Find a Lower Price
Spotted the same product cheaper at another UK retailer? Take a note of the price and where you found it.
2
Contact Us
Get in touch with our team by phone, email, or the form below. Share the product details and competitor price.
3
We Match It
Once verified, we'll match the price so you can buy with confidence from your trusted local fireplace specialist.
What We Match
- Identical products from authorised UK retailers
- Products in stock and available for immediate dispatch
- Prices that include VAT and standard delivery
- Online and in-store prices from recognised competitors
How to Claim
Contact our friendly team with the following information:
- Your name and contact details
- The product name or SKU
- The competitor's price
- A link to the competitor's product page (if available)
Phone: 01252 815100
Email: info@ecofiresandstoves.co.uk
Visit us: Unit 16 Grove Farm, The Street, Crookham Village, GU51 5SD
Terms & Conditions
Our Price Match Guarantee is subject to the following conditions:
- The competitor must be an authorised UK retailer
- The product must be identical (same model, colour, size)
- The product must be in stock at the competitor
- We do not match marketplace or auction sites
- We do not match prices that are part of a bundle or promotion
- The price match must be requested before purchase
- We reserve the right to verify any competitor price
