What makes Eco fires and Stoves stand out from the rest?

Eco fires and stoves is a small family run business selling and installing gas and wood burning stoves, fires and fireplaces. Operating in Hampshire, Surrey and Berkshire within 25 miles radius of Fleet.

The owners and the staff all have the same passion for the industry. We are lucky enough to be working in a business providing a product and service that our customers are excited about and look forward to seeing an end result.

We pride ourselves on providing an overall unbeatable experience from the initial visit to our showroom to the finished job and beyond. It is easy to sell something based on being the cheapest or making false promises but that isn’t how we do things at Eco fires and Stoves

When your company relies on recommendation, your reputation is everything.  For this reason we guarantee to take every measure possible to make sure we can deliver the finest quality products with a second to none planning, installation and after care service.

What we want is to give our customers the best experience possible.

Showroom

Our converted barn showroom always receives positive comments from visiting customers and also from people within the industry.

Visit Our Wood and Gas fire showroom Fleet hants

It is situated in Crookham Village, near Fleet in Hampshire. With ample off road parking and a tranquil setting we know you will enjoy your visit.

Within the showroom we are constantly updating the wood burners and gas fires which come from some of the world’s top manufacturers. Live chimneys enable us to give demonstrations to our customers.

ecofires and stoves fleet

Fires and stoves

We will only supply products we believe in. We thoroughly test each individual stove or gas fire in our showroom to ensure it meets our high standards, this also helps us to give accurate advice on these products and their unique characteristics.

We specialise in the higher efficiency gas and wood burning appliances Stone and wood fireplaces and hearths All hand made from natural materials which have been selected for unique features and markings When it comes to design and manufacturing we can cater for your every need each fireplace is made especially for you so any adjustments in size, shape and material can be easily done ensuring it looks perfect in your home setting.

Solid Fuel Chimney Lining Products

This can be a minefield of misleading information for the customer. Flue liners are all described the same but there can be significant differences between them.

We use the heaviest weight 316 or 904 stainless steel flexible liner which is tested much more frequently as it comes of the production line.

The heavier the liner, the thicker the steel, the stronger it is, therefore and the longer it lasts. The closure plates are made from galvanised steel and the terminals all have bird protection.

Showroom Advisor

We do not believe in pressure sales and Stuart our showroom advisor is strictly under NO pressure and always gives the best advice possible

He will frequently visit manufacturers in the UK and Holland taking a genuine interest in any latest products and ensuring they are suitable for our customers.

He understands the industry very well and knows that keeping up to date is vital.

Stuart is also the person responsible for the planning of the installations. He insists he oversees this process to ensure peace of mind for his customers who prefer one point. To be honest there is no one better for this important process.

Surveyor

Pete is the main surveyor, working closely with Stuart he will visit your home and give accurate advice on not only the installation side but will also be brutally honest about whether you are looking at the most suitable products to do the job you require.

Again it is all about the service not just selling a product. Using the latest equipment and with a vast knowledge of the fireplace and stove industry, he will provide a complete and accurate survey and quote including any recommendations.

Pete takes this side very seriously as any mistakes can affect the installation process and this is his responsibility

Installation

The installation side of our business is the final stage and the part the customer will remember. Phil, our installations manager runs his team of experienced and highly trained installers.

He is hands on in all areas and shared the same passion for the business which filters through the whole installation team.

It’s all about preparation and detail in finishing, Informing customers throughout the process and leaving them with a job they are proud of.

Our installation service has to be of the highest level of quality every time and this can only be achieved through investing in the best machinery and access equipment available and only employing the very best installers.

Aftercare

Just as important is the after sales service we provide

Whether it’s annual maintenance, sweeping the chimney or an in guarantee issues it is another side of the business we take immense pride in.

This is another reason for selling products we believe in as we need to ensure we can service and maintain them for many years.

Once a customer, Always a customer